Shipping Policy

At Nautankii, our products are made and printed specifically for your order. Because of this, please allow time for both production and delivery.

Order Processing

Most orders are processed, printed and prepared for dispatch within approximately 2–4 working days after the order is successfully placed.

Orders placed on weekends, public holidays or during high-volume periods may require additional processing time.

Once your order has been dispatched, you will receive tracking information where available.

Estimated Delivery Time

After dispatch, delivery within India generally takes approximately 2–7 working days, depending on:

• the delivery location and PIN code,
• courier availability,
• weather or transportation conditions,
• public holidays,
• and other circumstances outside our control.

As a general estimate, customers should allow approximately 4–10 working days from the date of order for their order to reach them.

These timelines are estimates and are not guaranteed delivery dates.

Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

From time to time, Nautankii may offer free shipping or promotional shipping rates.

Order Tracking

Once your order has been shipped and tracking information becomes available, tracking details may be sent to the email address or mobile number provided with your order.

Please allow some time after dispatch for courier tracking information to become active.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate shipping address, PIN code and contact number when placing an order.

Please check your details carefully before completing your purchase.

If an order cannot be delivered because an incorrect or incomplete address was provided by the customer, additional shipping or reshipping charges may apply.

Nautankii will not be responsible for delays or failed deliveries resulting from incorrect information provided at checkout.

Failed Delivery Attempts

Courier partners may make one or more delivery attempts depending on their service policies.

Please ensure that someone is available to receive the package and that the phone number provided with the order is reachable.

If the order is returned because delivery could not be completed due to customer unavailability, refusal of delivery, incorrect contact information or an incorrect address, the customer may be responsible for applicable reshipping charges.

Delivery Delays

While we work with our fulfilment and courier partners to deliver orders as quickly as possible, delays may occasionally occur due to circumstances outside our control.

These may include:

• courier delays,
• weather conditions,
• strikes or transportation disruptions,
• natural disasters,
• public holidays,
• remote delivery locations,
• high order volumes,
• or other unforeseen circumstances.

A delay in delivery does not automatically qualify an order for cancellation or refund if the order has already been produced or shipped.

Damaged, Defective or Incorrect Orders

If your order arrives damaged, defective, significantly misprinted or different from what you ordered, please contact Nautankii within 7 days of delivery.

Please refer to our Return & Refund Policy for the complete procedure and eligibility requirements.

Lost Shipments

If tracking indicates that your shipment may have been lost in transit, please contact Nautankii with your order number.

We will investigate the matter with the relevant fulfilment and courier partners and determine the appropriate resolution.

Please do not place a duplicate order before contacting us regarding a potentially lost shipment.

Order Changes and Cancellations

Because products are made-to-order and may enter production shortly after an order is placed, we cannot guarantee that an order can be changed or cancelled once production has started.

If you need to make a change, please contact us as soon as possible after placing the order.

Please refer to our Return & Refund Policy for further information regarding cancellations.

Contact Us

For shipping, tracking or delivery-related questions, please contact Nautankii using the contact information provided on our website.

Please include your order number so that we can assist you faster.