Terms of service

Terms of Service

Welcome to Nautankii. These Terms of Service govern your use of nautankii.store and your purchase of products from our store.

By accessing our website, placing an order, or purchasing a product from Nautankii, you agree to these Terms of Service.

1. About Nautankii

Nautankii is an online apparel and merchandise store offering original and printed products.

Many of our products are produced or printed after an order is placed. Product availability, production timelines and delivery estimates may therefore vary.

2. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a purchase transaction under applicable law.

You must not use our products, website or services for any unlawful or unauthorized purpose.

You must not attempt to interfere with, damage, misuse or gain unauthorized access to the website or its systems.

3. Product Information

We make reasonable efforts to display product images, colours, descriptions, sizing and specifications accurately.

However:

  • colours may appear slightly different depending on your device or screen settings,
  • minor print placement or manufacturing variations may occur,
  • garment measurements may have reasonable production tolerances,
  • and product images may be digital mock-ups used to represent the final printed product.

Such minor variations are not automatically considered defects.

Customers should review product information and size charts carefully before placing an order.

4. Prices

All prices displayed on nautankii.store are shown in the applicable currency displayed at checkout.

Prices, promotional offers and discounts may change without prior notice.

The price applicable to an order is the price displayed and accepted at the time the order is successfully placed, subject to correction of obvious technical or pricing errors where permitted by applicable law.

5. Orders

Submitting an order does not necessarily guarantee acceptance.

Nautankii may refuse or cancel an order where reasonably necessary, including in cases involving:

  • suspected fraud,
  • payment failure,
  • incorrect pricing,
  • technical errors,
  • product unavailability,
  • incorrect customer information,
  • or circumstances preventing fulfilment.

If an order that has already been paid for is cancelled by Nautankii before fulfilment, an appropriate refund will be initiated.

6. Payments

Orders must be paid using the payment methods available at checkout.

Customers are responsible for ensuring that the payment and billing information provided is accurate.

Payment processing may be carried out by third-party payment providers. Nautankii does not directly control the processing times or systems of banks, card issuers or payment gateways.

7. Made-to-Order Products

Many Nautankii products are made or printed specifically after an order is placed.

For this reason, orders may enter production shortly after purchase and may not always be eligible for cancellation once production has begun.

Please review our Return & Refund Policy for complete information regarding cancellations, returns, exchanges and refunds.

8. Shipping and Delivery

Estimated processing and delivery timelines are provided in our Shipping Policy.

Delivery dates are estimates and may be affected by courier operations, location, weather, public holidays, production delays or other circumstances outside Nautankii's reasonable control.

Customers are responsible for providing a complete and accurate delivery address, PIN code and contact information.

Additional charges may apply where reshipping is required because of incorrect customer information, refusal of delivery or failed delivery attempts attributable to the customer.

9. Returns, Exchanges and Refunds

Returns, exchanges, replacements and refunds are governed by our Return & Refund Policy.

Customers should review that policy before completing their purchase.

Nothing in these Terms is intended to limit any rights that customers may have under applicable consumer protection laws.

10. Intellectual Property

Unless otherwise stated, the Nautankii name, branding, logos, artwork, graphics, product designs, text, photographs and other original content appearing on nautankii.store are owned by or licensed to Nautankii.

You may not reproduce, copy, sell, distribute, modify or commercially use Nautankii content or designs without authorization from the relevant rights holder.

11. Third-Party Services

Nautankii may use third-party providers for services including:

  • payments,
  • printing and fulfilment,
  • shipping,
  • analytics,
  • website infrastructure,
  • and other operational services.

These third-party services may be governed by their own terms and policies.

Nautankii will make reasonable efforts to assist customers with problems relating to an order placed through nautankii.store.

12. Promotions and Discount Codes

Promotional offers and discount codes may be subject to additional conditions.

Unless otherwise stated:

  • promotions cannot be exchanged for cash,
  • discount codes cannot necessarily be combined,
  • promotions may have expiry dates or eligibility restrictions,
  • and Nautankii may withdraw or modify promotions where reasonably necessary.

Any applicable conditions will be communicated with the promotion.

13. Website Availability and Errors

We try to keep nautankii.store accurate and available.

However, we do not guarantee that the website will always operate without interruption or error.

Occasionally, information on the website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other information.

Where permitted by applicable law, Nautankii may correct such errors and update information when discovered.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Nautankii will not be responsible for indirect or consequential losses arising from the use of the website or products where such losses were not reasonably foreseeable.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

15. Prohibited Use

You must not use nautankii.store:

  • for unlawful activities,
  • to infringe intellectual property rights,
  • to submit false or misleading information,
  • to distribute malicious software,
  • to attempt unauthorized access to our systems,
  • to interfere with the operation or security of the website,
  • or for fraudulent transactions.

16. Changes to These Terms

Nautankii may update these Terms of Service from time to time.

The latest version will be available on nautankii.store.

Changes will apply prospectively from the date the updated Terms are published, except where otherwise required by law.

17. Governing Law

These Terms are governed by the applicable laws of India.

Any disputes will be subject to applicable consumer protection laws and the jurisdiction provided under applicable Indian law.

18. Contact

For questions concerning these Terms, orders or Nautankii services, please contact us using the contact information provided on nautankii.store.